In response to customers' requests, clearer signage has now been installed directing visitors to various organiser’s offices. Easy-to-see signage within the Hong Kong Convention and Exhibition Centre is important, especially during busy events. HML recognised that signs indicating the site of the organiser’s offices on levels 2 and 4 could be improved. In response, 3D door signage has been installed at these locations, enabling them to be more easily recognised from different perspectives.
This is an excellent example of how listening to feedback from customers and business partners assists HML in improving the Centre’s operations, and is a key element in striving for excellence.